Language learning is a deeply personal journey; no two learners are the same. Whether you’re an adult looking to master a new language for business or travel, or a child is taking their first steps into language acquisition, personalized language learning is key to success. At inlingua, we understand that every learner has unique needs, goals, and learning styles, which is why our adaptive learning in language ensures a tailored experience that helps each learner thrive. Let’s dive into the importance of personalized learning and how inlingua creates language courses that adapt to every learner’s needs.

What Is Personalized Language Learning?

Personalized language learning focuses on tailoring educational experiences to meet the unique needs, strengths, and weaknesses of each learner. Unlike traditional one-size-fits-all courses, personalized learning takes into account the learner’s pace, learning style, proficiency level, and specific language goals. This approach helps learners learn more efficiently, retain information longer, and stay motivated throughout the process.

Hand selecting rating on a touchscreen customer satisfaction survey


At inlingua, we believe that effective language learning is not just about memorizing words or grammar rules. It’s about building communication skills that are relevant to the learner’s life, whether that means conversational skills for travel, professional vocabulary for business, or academic language for school. Personalized language learning allows each learner to focus on the areas that matter most to them, making the journey more meaningful and engaging.

How inlingua Creates a Customized Learning Experience

At inlingua, we take a highly personalized approach to language instruction. Whether you are a beginner or an advanced learner, we assess your unique needs and create a customized learning plan. Here’s how we adapt to every learner’s requirements:

1. Individualized Learning Plans

Learning pathway with icons (goals, placement test, learning plan, learner's progress, feedback & support, certification) displayed on a laptop

The first step in personalized language learning is understanding where the learner stands. That’s why at inlingua, we offer a free online placement test that accurately assesses the learner’s current proficiency level. This test is designed to identify strengths and areas for improvement, ensuring that learners are placed in the right course for their level.


Once we know the learner’s level, we craft an individualized learning plan. This plan includes specific goals, areas of focus, and a personalized timeline to ensure steady progress. Whether the learner needs to work on vocabulary, pronunciation, grammar, or cultural nuances, we adapt the curriculum to meet their needs.

2. Adaptive Learning in Language

Adaptive learning in language refers to the use of technology and data-driven insights to adjust the course content and learning experience based on the learner’s progress. At inlingua, we use adaptive learning techniques that track the learner’s performance in real time. As learners complete exercises and activities, the platform adapts by offering more challenging tasks or revisiting areas where improvement is needed.

This ensures that learners are constantly challenged at their level, without feeling overwhelmed. By constantly adjusting to the learner’s pace and abilities, we keep the learning experience engaging, motivating, and effective. Adaptive learning in language guarantees that no one gets left behind, and no one is bored by content that is too easy.

3. Specialized Programs for Different Age Groups

One of the key aspects of personalized language learning is tailoring the experience for different age groups. At inlingua, we recognize that language learning for children is vastly different from learning for adults. That’s why we offer language courses for kids that are designed to be fun, engaging, and age-appropriate. These courses use interactive games, songs, and storytelling techniques that help children absorb language naturally and joyfully.

For adult learners, our approach is more structured, focusing on practical communication skills, professional vocabulary, and cultural understanding. Whether learning a language for career advancement or personal development, inlingua provides adult learners with the tools they need to succeed.

4. Focus on Real-World Communication

At inlingua, we understand that language learning is most effective when it’s practical. That’s why we incorporate real-world scenarios into our lessons. For both kids and adults, we emphasize real-life communication skills that learners can use immediately in social, professional, or academic situations. Instead of simply memorizing words, our learners practice how to use language in authentic conversations, improving their confidence and fluency.

Our adaptive learning in language approach also ensures that learners are exposed to a variety of communication styles, depending on their goals. Whether practicing formal business conversations, casual chats with friends, or academic discussions, we ensure that our curriculum adapts to the learner’s communication needs.

5. Continuous Feedback and Support

Personalized learning goes beyond just having tailored lessons. inlingua provides continuous feedback and support throughout the learning process. Our experienced trainers offer regular assessments and check-ins, ensuring that learners are on track and meeting their learning goals. If a learner struggles with a particular area, we adapt the lessons and provide additional support.

For children, regular feedback helps ensure that they are grasping key concepts and making progress in a way that feels rewarding and encouraging. For adults, feedback focuses on language proficiency and real-world application, helping them feel more confident in their ability to communicate effectively in their target language.

The Benefits of Personalized Language Learning

Personalized language learning offers a range of benefits that traditional one-size-fits-all courses often miss:

  1. Faster Progress: With tailored learning plans and adaptive lessons, learners progress more quickly, focusing on areas where they need the most improvement.
  2. Higher Motivation: Personalization keeps learners engaged by focusing on their interests and learning goals. Whether they’re learning for business, travel, or personal growth, the course content stays relevant and motivating.
  3. Greater Retention: When learners feel that the content is relevant to their lives, they are more likely to remember and apply what they’ve learned.
  4. Confidence Building: Personalized feedback and real-time adjustments help learners feel supported and confident, knowing they are receiving the attention they need to succeed.
Two happy women drinking coffee and having a conversation

Conclusion:

Personalized language learning is the future of education, and at inlingua, we’re committed to providing every learner with a customized learning experience. Our adaptive learning in language techniques, personalized learning plans, and tailored courses for all age groups ensure that each learner gets the attention and resources they need to succeed.

For adults looking to enhance their careers or children taking their first steps in a new language, inlingua’s personalized approach provides the support, structure, and flexibility needed to achieve real fluency. Start your journey with us today and experience how personalized language learning can help you reach your goals faster and more effectively.

FAQs : 

1. What is personalized language learning?

Personalized language learning is an approach that adapts lessons based on a learner’s level, goals, and learning style. It focuses on individual strengths and weaknesses, ensuring efficient progress. Instead of following a fixed curriculum, learners receive customized content that improves engagement, retention, and overall language proficiency in real-life situations.

2. How does adaptive learning in language work?

Adaptive learning in language uses technology to track a learner’s performance and adjust lessons accordingly. If a learner struggles, the system revisits key areas; if they perform well, it introduces more advanced content. This ensures a balanced learning pace, keeping learners challenged without feeling overwhelmed during their language journey.

3. Why is personalized learning better than traditional methods?

Personalized learning focuses on individual needs instead of a one-size-fits-all approach. It allows learners to study at their own pace, concentrate on weak areas, and stay motivated. This leads to faster improvement, better retention, and increased confidence compared to traditional methods that may not address specific learner challenges.

4. Does personalized language learning help children and adults?

Yes, personalized language learning benefits both children and adults. For children, it uses engaging activities like games and storytelling. For adults, it focuses on practical communication, professional language, and real-life scenarios. This tailored approach ensures that each age group learns effectively according to their needs and goals.

5. How does personalized learning improve communication skills?

Personalized learning improves communication skills by focusing on real-world usage rather than memorization. Learners practice speaking, listening, and interacting in practical scenarios. With continuous feedback and targeted exercises, they gain confidence and fluency, enabling them to communicate clearly and effectively in social, academic, or professional environments.

Artificial intelligence has long since become part of everyday life—including in the field of language learning. Translation apps, chatbots, automated exercises, and intelligent learning platforms are transforming how we learn and use languages. Yet despite all of these technological advancements, one central question remains:

What can AI truly accomplish and where do humans remain irreplaceable?

The answer lies not in an either/or scenario, but in collaboration. While machines can analyze language, it is humans who bring it to life. Studies show that AI systems primarily process language statistically and recognize patterns without truly understanding meaning. This explains why context, irony, or cultural nuances are often lost.

What AI Can Already Do in the Field of Language

Artificial intelligence has made enormous strides in recent years—particularly in natural language processing.

Today, it is possible to:

  • translate texts in seconds
  • automatically correct grammar and spelling
  • recognize and analyze language patterns
  • provide personalized learning content
  • simulate conversations
People learning with their laptops and different technologies

This offers a major advantage for language learning: learners receive immediate feedback, can practice independently, and tailor their learning process to their individual needs.

At inlingua, we also make targeted use of these capabilities. With our AI-based tools such as FluencyLab and LexiLab, we support learners in actively and independently developing their language proficiency.

These tools are integrated into our my.inlingua platform and enable modern, flexible, and effective learning—anytime, anywhere.

Linguistic research has shown for decades that genuine interaction plays a central role in language acquisition. Learning happens especially when people communicate with one another—not just through input, but through exchange.

Where AI Reaches Its Limits

As impressive as these developments are—AI has clear limitations. Because language is more than grammar, vocabulary, or structure.

Two person having an emotional discussion on a sofa and drinking tea

Language is:

  • Emotion
  • Context
  • Culture
  • Relationship


AI can recognize whether a sentence is grammatically correct.
But it doesn’t understand how a conversation feels.

AI can generate responses.
But it can’t establish a genuine connection.

AI can analyze.
But it can’t motivate.

The difference is particularly evident in communication—the core of every language. Irony, humor, cultural nuances, or interpersonal dynamics are difficult for machines to grasp. They are based on experience, intuition, and empathy—qualities that only humans possess.

Why Humans Remain Central to Language Learning

Anyone learning a language doesn’t just want to “speak correctly”—they want to be understood and have the ability to understand.

This means:

  • reacting spontaneously
  • having conversations
  • adapting to different situations
  • perceiving cultural differences
  • building trust
Two person drinking coffee and having an emotional conversation

These skills aren’t developed through algorithms alone, but through genuine interaction.

That’s why at inlingua, we deliberately focus on a combination of technology and human support. Our trainers play a central role in this. They:

Because language is born through exchange—not in isolation.

Technology + People: The inlingua Approach

The future of language learning lies not in automation, but in integration.

People checking out what AI can do and where humans remain irreplaceable

With my.inlingua and my.SmartLearning, we combine digital innovation with personal support. Learners benefit from:

  • flexible learning formats (online, offline, or hybrid)
  • intelligent tools like FluencyLab and LexiLab
  • structured learning paths
  • direct application in conversation


Technology handles what it does best:

  • Analysis
  • Structure
  • Repetition
  • Personalization


People contribute what is irreplaceable:

  • Empathy
  • Motivation
  • Context
  • Authentic communication

This combination ensures that learning is not only efficient—but also sustainable.

Studies also show that multilingual people have greater cognitive flexibility. This is precisely why actively speaking and using language is crucial for lasting learning success.

A Look to the Future

Developments in the field of AI will continue. New tools, features, and possibilities are emerging all the time. At inlingua, too, we are constantly working to further develop our digital offerings.

In the near future, for example, another tool will be available that supports learners with automatic correction of exercises and provides additional feedback. This will make learning even more efficient and further promote individual progress.

Current research in the field of AI and language learning shows that intelligent systems can support learning processes but cannot replace the role of human communication.

Person holding a smart phone and learning languages

But one thing will not change:
The importance of people in the learning process.

Conclusion: Technology Supports—People Connect

Hands of different people are connected by gears

Artificial intelligence is changing the way we learn languages. It makes learning more flexible, accessible, and personalized. It is a valuable tool—but no substitute for real communication.

Because language is more than a system. It is an expression of personality, culture, and relationships.

Motivation, emotion, and personal connection are crucial factors for sustainable learning areas in which human trainers play a key role.

At inlingua, we therefore believe in a clear principle:

The best learning outcomes arise where technology and people work together.

Or to put it another way:

AI can understand language.
But only people can truly live it.


Sources:

Bender, E. M. et al. (2021). On the Dangers of Stochastic Parrots

Long, M. (1996). The Role of the Linguistic Environment in Second Language Acquisition

Sato, M. & Ballinger, S. (2016). Peer Interaction and Second Language Learning

Bialystok, E. (2011). Reshaping the Mind: The Benefits of Bilingualism

Godwin-Jones, R. (2018). AI and Language Learning

Dörnyei, Z. (2009). The Psychology of Second Language Acquisition

A Test that’s Fun – and Leads You to the Right Course

Many people ask themselves: How good is my English if I really need to communicate? Or: Will I be able to hold a conversation in Spanish on my holiday – or will it only be enough to order in a restaurant?

This is exactly when our free placement test on the inlingua homepage is just what you need. It’s quick, easy and even fun. There are no grades or exam stress, just a matter of discovering your language level.

The great thing is that you don’t actually have to be interested in a course to take the test. It also works to satisfy your curiosity – almost like a language quiz.

Why a Placement Test is so Important

You may be wondering: Why do I need a test like this if I want to take a language course anyway?

The answer is simple: so that you start at the right level.

  • Too easy: If you end up in a course that is below your level, you will get bored. Your motivation will drop.
  • Too difficult: If the course is too challenging, you will feel overwhelmed – and quickly lose interest.

An accurate placement test ensures that you start exactly where you need to be. This is crucial for staying motivated and making real progress.

Scientific Findings: Motivation Depends on the Right Level

Learning research has long proven that motivation is closely related to the fit between challenge and competence. Psychologists call this the ‘flow state’ (Csíkszentmihályi, 1990): people are particularly motivated when a task is neither too easy nor too difficult.

Applied to language learning, this means that those who start at the right course level experience success, remain focused and learn more effectively. This is exactly where the placement test helps – it reveals where your optimal ‘zone of proximal development’ (Wygotski, 1978) lies.

Placement Tests Are Used in Many Areas

Language tests are just one example of the benefits of such assessments. Other disciplines also rely on examination before training:

  • Sport: Before starting a fitness programme, a fitness test is often carried out in order to tailor the training plan to the individual.
  • School and university: Placement tests in math or science show whether the basics are in place before moving on to more complex content.
  • Professional development: In IT or management courses, prior knowledge is tested in order to precisely tailor the content.

The principle is always the same: only those who know where they stand can make meaningful progress.

How Does the Placement Test Work?

  • Online, available anytime: You can take it from the comfort of your own home.
  • Free and non-binding: No costs, no obligations.
  • Available in five languages: English, German, French, Italian and Spanish.
  • Direct evaluation: At the end, you will receive a clear assessment of your language level (according to the international CEFR system, A1 to C2).
  • The test is adaptive – it adjusts dynamically to your answers and is made to challenge you.
  • It usually takes the amount of time to brew and enjoy a cup of tea, so you should allow around 20–30 minutes.
  • The placement test covers the skills Reading, Language Use, Writing and Listening. Speaking is not tested.

This assessment provides an immediate and reliable overview of your language skills.

What Are the Benefits of the Placement Test?

  1. Self-assessment: You find out where you stand – whether you’re a beginner or a pro or something in between.
  2. Clear goals: You can determine the right level for your next challenge.
  3. Motivation: It’s often surprising to see how much you already know – or where there is still potential.
  4. Better learning results: Thanks to the test results, inlingua can give you specific advice and recommend the right course for you.

Typical situations in which the test is perfect:

  • You are considering starting a language course but don’t know which level to choose.
  • You are already learning a language and want to check how much you really know.
  • You are curious and feel like taking a language quiz.
  • You are an expat, student or frequent traveller and want to assess how well your language skills support you in everyday situations.

The inlingua Focus on Assessment

At inlingua, individual learning success is our priority. Our courses are structured so that each participant starts at their own personal level. This is the only way to achieve lasting progress.

The placement test is a key tool for us:

  • We avoid false starts, which often lead to demotivation.
  • We ensure that you learn in a group with a similar language level.
  • We help you achieve your goal faster – whether it’s confident small talk at work, fluent communication when travelling or an official language certificate.

Take the test now – you’ll be able to finish it during a coffee or tea break. Your language journey begins with a click. Our placement test is:

  • free,
  • non-binding,
  • and available at any time.

➡️ Start the placement test now

Find out what your language level is – and discover today that you have more potential than you think.

👉 Try our free placement test now and find out your exact language level. It’s the first step to a successful language course – and maybe even the start of your next big journey.

inlingua is a Step Ahead

The world of learning is rapidly changing– and language learning is no exception. Digitalization, artificial intelligence, and new pedagogical approaches have fundamentally changed the way people learn. Many educational institutions are predicting trends for the coming years and are just now starting to adapt. inlingua is a step ahead as we have already developed and implemented what is necessary to meet the needs of future learners. Participants in our classes are currently benefiting from methods, tools, and learning formats that other language centers describe as a vision of the future.

In this blog post, we take a look at the most important language learning trends. You will see how inlingua has integrated these trends into our new method – with digital platforms such as my.SmartLearning and new teaching materials such as NextGen English.

Artificial Intelligence in Language Teaching

Hardly any other topic has attracted as much attention in recent years as AI and language learning. Intelligent tools analyze learning progress, provide individual feedback, and automatically adapt learning paths. What is still in the testing phase in many schools has long been part of the inlingua daily routine.

With my.SmartLearning AI Tools, we have created a platform that uses artificial intelligence not as a gimmick, but as a true learning companion.

Personalized and Adaptive Learning Paths

One of the biggest developments in education is the move away from “one-size-fits-all” courses toward personalized and adaptive learning paths. Everyone learns at different speeds, prefers different media, and has different prior knowledge.

Our new method addresses these diverse needs: we combine structured learning objectives with a high degree of individualization. Our trainers and digital tools adapt the content– whether through in-depth exercises, repeated reinforcement, or the use of additional materials. This means that no one is under- or overchallenged; instead, all learners progress at their own pace.

Multimodal Learning

Research for example from Youki Terada and Stephen Merrill confirms that people learn more effectively when multiple senses are engaged simultaneously – keyword: multimodal learning. Audio, video, text, simulations, and interactive exercises complement each other and ensure more sustainable learning experiences.

With NextGen English, the first milestone in our comprehensive renewal of materials and method, we focus precisely on this: a clear structure enriched with multimedia resources, interactive e-books and enhanced trainer support, available both online and offline. This creates a learning environment that is varied, motivating, and scientifically sound.

Hybrid Learning as Standard

Since the pandemic, it is clear that traditional classroom teaching alone is no longer sufficient. Hybrid learning—the combination of face-to-face and online phases—is no longer just a trend, it is a standard.

For us, hybrid does not mean that our learners have to choose between “on-site” or “online.” Instead, we flexibly combine both worlds: personal interaction in the classroom, supplemented by digital platforms, video conferencing, and smart tools. This model gives our participants the freedom to adapt their learning process to their everyday lives and careers without compromising on quality.

Gamification: Learning with Fun and Motivation

Learning can – and should – be fun. That’s why gamification is a central component of modern teaching methods. Elements such as leaderboards, badges, and small learning challenges promote motivation and perseverance.

We also use playful methods to make learning progress visible and actively involve learners. From interactive exercises on our platforms to creative tasks in the classroom, we don’t leave motivation to chance.

The Importance of Intercultural Competence

Language is more than vocabulary and grammar. Anyone who communicates internationally needs cultural competence: an understanding of cultural differences, communication styles, and social contexts.

This plays a central role in our method. Our materials and training situations reflect real-life conversations – from business meetings and small talk to intercultural misunderstandings. This way, our participants not only learn to speak a language, but also to use it authentically in everyday life.

The future is already here – with us

At inlingua, digitalization, personalization, and hybridity are not just abstract concepts, we apply these ideas every day. Our learners benefit from an educational approach that is future-proof, flexible, and effective.

Whether with NextGen English, the my.SmartLearning platform or our new method – we have anchored the future of language learning in the present.

Conclusion: Future trends that are reality

Language learning trends revolve around artificial intelligence, adaptive learning paths, hybrid models, gamification, multimodality and intercultural competence. These are not just buzzwords but are pedagogical practices that are put into use.

People who choose inlingua are linguistically better prepared due to the advantage provided by our learning environment that is based on the latest scientific findings and technical possibilities.

At inlingua we are actively shaping language learning.

Another look behind the scenes – Part 4 of our interview series with inlingua Malta

For the fourth installment of our multi part series, Maryse Gatt provides insight into her journey with inlingua, the successes, challenges, and special experiences.

About your Path to inlingua

What originally motivated you to open your own inlingua center?

My father, Maurice Portelli, was a keen entrepreneur. On the lookout for new opportunities, he embarked on a novel platform ‘Learning English in Malta’ putting Malta on the map as a language learning destination. Joining the inlingua family was the most obvious choice and in 1980 inlingua Malta was born. We are forerunners in the industry and today many others have followed. We have retained our ’boutique school’ image and not succumbed to being a ‘quantity’ as opposed to a ‘quality’ school. Taking over the franchise from my father was a natural step and together with my two daughters Luisa and Philippa we ensure inlingua Malta is administered wisely and adheres to inlingua international guidelines.

2025 marks 45 years in operation, indeed, a milestone to be celebrated!

How did you first hear about inlingua?

inlingua was introduced to my family by another inlingua licensee. After familiarizing ourselves with the brand we knew we wanted to be part of inlingua.

What ultimately led you to become an inlingua licensee?

Our passion for learning and sharing while creating an unexplored venture in Malta.

What expectations did you have at the beginning of the partnership?

Embarking on a new venture is always daunting. However, with assistance from inlingua international we were shown how to deliver quality language courses.

Your Experience as an inlingua Licensee

What were the biggest challenges in the initial phase?

Introducing our product into a new market, ensuring our trainers were prepared to embrace this novel learning platform and building the right team for the day-to-day operation of our center.

How would you describe your journey with inlingua so far in three words?

Challenging, Evolving and Rewarding.

Were there any decisions that you found particularly difficult?

During Covid we had to reduce staff hours for one-year due to forced closure by the authorities. The support of management and staff got us through this difficult time.

What kept you motivated during difficult times?

Our team! We managed to retain all staff members through two Covid years. Sacrifices were made and we emerged together as a united team.

The Network and Support

How do you feel about working with the inlingua network and HQ?

We are an ‘importing’ school, our work is generated from abroad. Working alongside inlingua HQ we feel a strong support system and the reassurance of being part of a group experiencing similar challenges. Sharing ideas while taking advantage of the exciting learning material sets us apart from ‘the rest’. We would appreciate welcoming more students through our inlingua counterparts since this currently makes up only 5% of our workload.

In what situations did you feel especially well supported?

In the pedagogical department the material is evolving to keep up with changing trends. The online platform is effective for both trainers and students.

What advantages do you see in belonging to an international network?

We benefit from the ongoing support of inlingua international while sharing ideas and challenges with likeminded school owners. Also working within parameters, guidelines and standards that make inlingua international so renowned.

Review and Outlook

Have you ever regretted your decision to become an inlingua licensee?

There has never been any regret in taking on the role as an inlingua licensee. However, it does come with its challenges. Hard work, constant dedication and attention to detail bring the required results.

What are your greatest successes or milestones so far?

This year is another milestone year for inlingua Malta, 45 years in operation can surely be considered a success.

Are there any memorable customer experiences that stand out for you?

We have just obtained a ‘school of excellence’ certificate from a leading partner overseas Languagecourse.net with 100% excellent reviews. Our team sees this certificate as recognition of their hard work. Staff members David and Nigel deserve a special mention for ensuring the smooth running of our operation.

What are your plans or goals for the coming years?

We are currently planning to increase our ‘student accommodation’ portfolio. We are confident that selling our own accommodation/academic experience will increase our overall student satisfaction rate.

Finally

What advice would you give to someone considering becoming an inlingua licensee?

Becoming an inlingua licensee is challenging and rewarding however, one needs to delve deeply into today’s challenges. Staff shortages, stiff competition, social media advantages/disadvantages, pricing and location all deserve a mention.

What makes inlingua special to you – compared to other providers?

Our worldwide network sets us apart from ‘the rest’. We provide continuous learning where our students can move to another inlingua center and carry on with the same course book.

Is there anything else you would like to share?

Onwards and upwards – we look forward to celebrating 50 years of inlingua Malta.

A look behind the scenes at inlingua Hammamet, Tunisia with licensee Said Haif

For the third installment of our multi part series, Said Haif provides insight into her journey with inlingua, the successes, challenges, and special experiences.

About your Path to inlingua

What originally motivated you to open your own inlingua center?

The world is becoming increasingly interconnected and globalized, and I realized there was great potential in this market. Opening a language school made sense given that I speak five languages and know that each new language brings a new dimension to life.

How did you first hear about inlingua?

I heard about inlingua when I was in Germany taking German courses and I met people taking language courses with inlingua. The feedback was very positive.

What ultimately led you to become an inlingua licensee?

inlingua’s method and course materials, as well as inlingua’s image around the world. Today, joining an international network has become a necessity. There are always new issues in the field of language learning, and finding solutions to these challenges in a community makes more sense than going it alone.

What expectations did you have at the beginning of the partnership?

Achieving a standardized working model, i.e. helping teachers adapt to the new method and materials, in order to guarantee standardization for all languages and all levels.

Your Experience as an inlingua Licensee

What were the biggest challenges in the initial phase?

Acceptance of the new method and new materials by teachers and learners. And for us specifically to make people forget the bad experiences they had with inlingua in Tunisia in the past.

How would you describe your journey with inlingua so far in three words?

Exchange, support and a big family.

Were there any decisions that you found particularly difficult?

Yes, changing our name, which had brought us success for 10 years.

What kept you motivated during difficult times?

Always believing that there is potential and that we are on the right path, as long as we offer a quality service and manage the school in a good way and strive to develop and improve what we have.

The Network and Support

How do you feel about working with the inlingua network and HQ?

Very satisfied

In what situations did you feel especially well supported?

Always, when we need it.

What advantages do you see in belonging to an international network?

Being part of a big family and being able to solve problems and move forward as a team.

Review and Outlook

Have you ever regretted your decision to become an inlingua licensee?

Absolutely not.

What are your greatest successes or milestones so far?

Opening three additional schools in five years, thereby establishing the brand nationwide.

Are there any memorable customer experiences that stand out for you?

Yes, an Italian customer who came to learn Arabic at the age of 76 and was able to communicate after just 2 levels.

What are your plans or goals for the coming years?

Increasing digitalization and introducing artificial intelligence into the school’s courses and management processes. Gain more market share for language holidays and B2B training.

Finally

What advice would you give to someone considering becoming an inlingua licensee?

First, they need to know inlingua’s strengths and be aware of the usefulness of these strengths so that they can make the most of them.

What makes inlingua special to you – compared to other providers?

We are inlingua and inlingua is us, not the others.

Is there anything else you would like to share?

We need to know how to make the most of this technological revolution (specifically AI).